TECH SUPPORT

 
 

SYSTEM REQUIREMENTS

CIA Studios recommends viewing our video streams using the Windows Media Player. The requirements for the Windows Media System are as follows:

Minimum System Requirements

  • A Windows 95 or NT system or newer. Macintosh and UNIX are not supported. 

  • High color video card and monitor capable of minimum 800x600 resolution. 

  • Minimum 48 Megabytes of RAM. 64 Megabytes or more is recommended. Sound card and speakers. 

  • Minimum 56k modem connection to the Internet is recommended. Faster connections will allow higher quality webcast reception. 

  • Microsoft Internet Explorer 4.0 or later is required. 

  • If using Netscape Navigator, 4.7 or later is required. 

  • Microsoft Media Player version 6.4 or later is required.  Upgrading to the latest Player is recommended.

  • Speakers or headphones. Sound for the video is heard through your computer.

If you are behind a corporate Firewall or Proxy server, you may need to have it configured to pass the webcast video stream. See specific requirements for details.

Media Player Configuration
Windows systems must be running Windows 95/98/2000/NT with Microsoft Media Player 6.4 or later installed.

Macintosh and UNIX
Neither Macintosh nor UNIX clients are supported for Webcasts. Although Microsoft provides a Media Player version for the Macintosh, it is lacking critical capabilities that are needed to view a Webcast. We have had some success viewing Webcast on a PowerPC Macintosh running Windows 98 using Virtual PC. Note that even though this does work, it is an unsupported implementation.

 
     
 

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